Is there anything I can do if my mobile device isn’t operating or charging properly?

FAQ Section: 
Question: 
Is there anything I can do if my mobile device isn’t operating or charging properly?
Answer: 

<p>There are many things that can cause performance problems with your device. The first step in trouble-shooting any electronic device is to power cycle it by turning it off and then turning it back on. This will cause the device to reset and will hopefully correct any issues.&nbsp; However, if the problem persists, we would invite to visit any of our locations where our service representatives are waiting to assist you.</p>